What is your Return Policy / Product Warranty?
All returns must be pre-approved by HolidayLEDs.com
All return items must be returned within 15 days of shipment date.
All return items require a Return Merchandise Authorization (RMA) requested through the website or by e-mail. We will not process any return with an RMA.
All returned items must be in new or unused condition and in the original packaging. Returned items that appear to have been used or without their original packaging will not be refunded. Test your lights before unpacking them.
All shipping charges associated with the return, except manufacturer defect, are the responsibility of the customer.
No returns will be accepted after December 23rd even if it is within the 15 days of purchase.
Any product returned, except for manufacturer defect is subject to a 15% restocking fee.
The lights you are purchasing are among the best in the industry. All are either UL or CSA/US approved for temporary installation and are warranted against manufacturer defect for 90 days.
If an item is defective contact us immediately through our website or by e-mail. Please keep your receipts and manufacturer warranty information. In some cases you may be required to request the warranty directly from the manufacturer.
We may offer some of our products at Closeout Pricing. These discount purchases are final and may not be returned unless defective.